Devonel is a process re-engineering studio. We map the work, find where it's spilling, and weld it back together — automations that hold pressure under real volume.
Most "automation" agencies sell tools. We sell finished work. The diagram comes first. The build is downstream.
Two weeks shadowing your team. We come back with a routing diagram, a list of leaks, and an honest call on which ones are worth welding shut.
n8n, Zapier, custom code where it matters. We don't fall in love with stacks. The job is flow under volume — not screenshots of "AI."
Two weeks shadowed in production. Every hand-off watched, every edge case logged, every owner trained. We do not "deliver and run."
Quiet alerting, monthly tuning, a runbook your team can edit. We keep the keys for ninety days. Then we hand them over and stay on retainer if you want.
Same shape every time. We keep it boring on purpose — boring scales. The variation is in the diagram, not the schedule.
Sit with the people doing the work. Watch the spreadsheets. Time the hand-offs. Map the back-channels nobody admits to. By Friday of week two we have a routing diagram and a leak ledger.
Two builders pair-ship. We default to n8n; we drop into TypeScript when n8n would be a hack; we'll happily delete an automation that didn't earn its keep. Every workflow is owned by a name, not a tool.
Live in your real environment. Devonel takes the pager. Every escalation gets logged, every false alarm gets tuned out. By the end of week six the pod has shadowed every regular hand-off twice.
90 days of quiet on-call, monthly tuning, a runbook your team owns. Then a clean handover — or a retainer if you want us to keep the keys. We never lock up the source. It's yours.
A real public ledger. Hours saved, dollars recovered, and what we actually shipped — with the leak it patched.
We will not pretend to be neutral. The point of a studio is having a position.
The bottleneck is almost never the model. It's the spreadsheet someone keeps in a private Google folder. The handoff that goes out as a Slack DM. The CRM field nobody made required. Until those are routed, no agent will save you.
We do the boring part first. We delete more code than we write. We refuse engagements where the job is to make a chatbot for a process that shouldn't exist.
The output of an audit is a diagram you can argue about. If we can't draw your business in one page, we have not understood it yet, and we will not start building.
Send us a paragraph about the work that hurts most this quarter — the one that's still being done in spreadsheets at 11pm. We'll come back inside two business days with either a 90-minute walkthrough on the calendar, or a referral to someone better suited.